Washington's IT Strategic Plan

A Shared Vision for the Future

Every Washington state agency relies on technology to serve residents—whether it’s delivering health care, protecting natural resources, running schools, or ensuring public safety. To stay ahead of evolving needs, Washington has refreshed its statewide IT strategy: Washington’s IT Strategic Plan.

What is it?

As directed by RCW 43.105.220(1), this plan establishes the State of Washington’s strategic information technology direction, including statewide goals for electronic access to government services. It serves as the overarching statewide plan that shapes and informs related strategies—such as cybersecurity, enterprise data, and enterprise architecture—just as the Governor’s Goals shape the state’s IT direction, and this plan guides agency-level strategies.

Rather than simply unifying other plans, Washington’s IT Strategic Plan sets the foundation and direction that other statewide IT strategies and agency plans build upon.

Learn more about Washington's IT Strategic Plan

Who’s involved?

The plan is developed by Washington Technology Solutions (WaTech) in accordance with its legislative mandate—but it is not created in isolation. It is the result of extensive collaboration with state agencies and partners across the enterprise, reflecting a shared commitment to modern, secure, and equitable government technology.

Why does it matter?

When agencies align around shared goals, we make smarter investments, deliver more consistent and effective services, and build a stronger digital foundation for Washington. This plan provides the strategic direction we need to keep pace with technology—and keep people at the center of every service we deliver.

Washington's IT Strategic Plan 2025-2028

Working Together for a Connected Washington

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Four photos of people arranged in the center surrounding an outline of Washington state with text explaining each goal - full text of strategic plan goals listed below graphic

Goal #1
Create a Government Experience that Leaves No Community Behind

Goal Statement: A trusted digital government experience for everyone who interacts with public services, no matter who they are or where they live.

Goal #2
From Insight to Impact: Improving Lives Through Data

Goal Statement: Use data and insights to improve the experience of individuals and communities, prioritize service improvements, drive strategic decisions, and improve transparency.

Goal #3
Relentlessly Pursue Relevant Technology to Improve Services

Goal Statement: Solve strategic and shared business priorities through technology that improves lives, strengthens services, and delivers real value.

Goal #4
Transform How We Work to Enable Strategic Modernization

Goal Statement: Attract and retain technology talent, advance our agencies' skill sets, instill an innovation culture, and establish adaptive processes to support a modern, responsive government.

Principles:

  • Security and Privacy
  • Equitable Experiences and Outcomes
  • Trust & Transparency
  • Statewide Collaboration
  • People-Centered by Design