A person in a wheelchair exiting a bus via a ramp

Transportation & Personal Mobility

Looking for a ride that fits your needs? Explore accessible services for road, ferry or airline travel to make every trip you take easy, safe, and enjoyable. Learn about accessible transportation policies at your local transit agency, airports, and ride-hailing services.

Public Transit in Washington

Our state has a wide-reaching public transportation network made up of buses, trains, and ferries operated by various county and city transit agencies. Connect with your local transit agency to learn more about their policies and the services they offer. 

List of all Washington State transit agencies 

Paratransit Options in Washington

If you’re unable to use accessible fixed-route buses due to your disability, paratransit services may be able to meet your needs. Every public transit system in the state offers paratransit services, which are accessible door-to-door shuttles that you can reserve for when and where you need them. Each transit agency has its own eligibility criteria and application process for requesting services. 

Accessible Transportation Policies and Services

Learn about the accessible transportation policies and services available at your local transit agency. You can also request free and personalized travel training from professional instructors who will help you navigate public transit independently and confidently.  

Airline Travel

Empower yourself when you fly. Know your rights and how to request access services at airports and on flights. 

Air Carrier Access Act 

Learn how the Air Carrier Access Act (ACAA) makes it illegal for airlines to discriminate against a passenger because of their disability. The Airline Passengers with Disabilities Bill of Rights is an easy-to-understand summary of the ACAA. 

Accessibility Services at Airports 

Get support and assistance with security screenings, boarding, and seat assignments and discover airport access services such as sensory rooms, therapy dogs, Invisible Disabilities Sunflower lanyards, and more. 

Ferries

Ferries are a fun and scenic way to travel between our state’s many islands and the mainland. Washington State Ferries published an accessibility commitment guide with information on reduced fares for passengers with disabilities, traveling with an attendant, service animals, ferry terminal descriptions, and how to request an accommodation. 

Ride-Hailing Services 

Popular ride-hailing services such as Uber and Lyft also provide access services for customers with disabilities.  

Accessibility and Ride-Hailing Services 

Discover the services offered at Lyft and Uber including requesting wheelchair-accessible vehicles, assisted rides, and wait time fee waivers. Get tips for using screen readers to navigate the Uber app. 

Ride-Hailing Service Animal Policies 

Both Lyft and Uber are required by law to accommodate riders who use service animals. Read more about their animal policies and how to report a complaint or request a refund if you have a ride issue related to your animal.